Terms and Conditions

Welcome to Purple Orchid Florist. These Terms and Conditions govern your use of our website and services. By using our site, you agree to these terms.

1. Products & Orders

  • We sell fresh flowers and related products.

  • All products are subject to availability. In rare cases, substitutions may be made to ensure timely delivery.

  • Orders are confirmed via email. Please check your confirmation for accuracy.

2. Pricing

  • Prices are listed in $ and include applicable taxes unless stated otherwise.

  • We reserve the right to change pricing at any time without prior notice.

3. Payment

  • We accept mobile money payments, credit cards, and PayPal.

  • Payment must be completed before your order is processed.

4. Delivery

  • We deliver to select locations. Delivery fees may apply.

  • We are not responsible for delays caused by weather, holidays, or incorrect address details.

5. Returns & Refunds

  • Due to the perishable nature of flowers, returns are not accepted.

  • If you receive damaged or incorrect items, contact us within 24 hours for resolution.

6. User Conduct

You agree not to use the site for:

  • Illegal purposes

  • Uploading harmful code

  • Violating the rights of others

7. Intellectual Property

All content on the site is the property of [Your Company Name]. You may not use it without our written consent.

8. Limitation of Liability

We are not liable for any damages arising from the use of our site or services.

9. Changes to Terms

We reserve the right to update these terms at any time. Continued use of the site means you accept the updated terms.

10. Contact Us

If you have any questions, contact us at:
info@purpleorchidflorist.com
0262256934 || 0543550088